A or B Tees - 30-Day Satisfaction Guarantee
At A or B Tees, your satisfaction matters. We proudly stand behind the quality of our products and want you to shop with confidence. That’s why we offer a 30-Day Satisfaction Guarantee on every order.
Our Guarantee
If you are not completely satisfied with your purchase for any reason—including defective items, incorrect items, or personal preference—you may request a replacement or refund within 30 days of delivery.
What’s Covered
Our 30-Day Satisfaction Guarantee applies to:
- Defective or damaged items
- Incorrect items received
- Print or manufacturing issues
- Items that do not meet your expectations
Eligibility Requirements
To qualify for this guarantee:
- Requests must be submitted within 30 days of delivery
- Items must be unused, unworn, unwashed, and in original condition unless defective
- Proof of purchase and order number are required
- Photo evidence may be requested for defective or incorrect items
Resolution Options
Depending on the situation, we may offer:
- A replacement item at no additional cost
- A refund to the original payment method
- Store credit, at our discretion
Refunds are processed once the request is approved. Shipping costs are non-refundable unless the issue is due to our error.
Return Shipping
- If the issue is due to a defect or an error on our part, return shipping may be covered
- For satisfaction-based returns, customers may be responsible for return shipping costs
- Items returned without authorization may not be accepted
Exclusions & Limitations
The following are not covered:
- Items returned after 30 days from delivery
- Items showing signs of wear, washing, or misuse
- Orders damaged due to improper care or handling
- Packages lost or stolen after confirmed delivery
This guarantee does not affect your statutory rights.
How to Submit a Claim
To initiate a claim, contact us at:
Please include your order number and a brief explanation of the issue.
Final Note
This guarantee is designed to be fair, transparent, and customer-first. A or B Tees reserves the right to deny claims that do not meet the conditions above or that appear to be fraudulent or abusive.
